Shipping policy

At Ethnyk Dori, we strive to ensure a smooth and reliable delivery experience for all our customers. Please review our shipping policy carefully before placing an order.

Domestic Shipping (Within India)

Order Processing & Dispatch

• Orders are processed and dispatched within 4–5 business days after the order is placed.
• Saturdays, Sundays, and public holidays are not considered business days.

Shipping Confirmation & Tracking

• Once your order has been processed and shipped, you will receive a confirmation email or WhatsApp message containing the tracking number.

Delivery Address

• Orders will be delivered to the shipping address provided at checkout.
• Customers are requested to provide a complete and accurate address, including PIN code, valid contact number, and email ID, to avoid delivery delays or failures.

Delivery Attempts

• Our delivery partners will attempt delivery up to three times.
• If the delivery is unsuccessful after three attempts, the package may be returned to us.

Courier Partners

• Our primary domestic delivery partners are Blue Dart and Delhivery.
• Additional shipments may be handled via India Speed Post.

Courier Responsibility Disclaimer

• All courier partners are independent third-party service providers.
• Once an order has been dispatched, delivery-related delays, losses, or errors fall under the responsibility of the courier service.
• While Ethnyk Dori will assist in coordinating with the courier to resolve any issues, the brand is not liable for any financial loss caused due to courier-related errors or delays.

International Shipping

Shipping Charges

• International shipping charges are calculated at checkout based on the order value, destination, and package dimensions.

Order Processing & Dispatch

• International orders are processed and dispatched within 7–8 business days after order placement.

Delivery Address

• Orders will be delivered to the address provided at the time of purchase.
• Customers must ensure address accuracy to prevent delivery delays or returns.

Shipping Confirmation & Tracking

• Once shipped, customers will receive a shipping confirmation message along with a tracking number.

Customs, Duties & Taxes

• Any applicable customs duties, import taxes, VAT, or local charges are the sole responsibility of the customer.
• These charges must be paid upon delivery as per the destination country’s regulations.

International Courier Partners

• We ship internationally through trusted logistics providers including DTDC, DHL, FedEx, and UBT.

Courier Responsibility Disclaimer

• International courier partners are independent third-party service providers.
• Once dispatched, any delivery-related issues fall under the courier’s responsibility.
• Ethnyk Dori will assist with coordination wherever possible; however, the brand is not responsible for financial losses arising from courier delays, customs clearance issues, or errors.

📌 Important Note

By placing an order on ethnykdori.com, you agree to the terms outlined in this Shipping Policy.